Telephone Lead Collection

7730 Harkins Road Suite T301 Lanham, MD 20706

Closed Wed. Weekdays 10am-6pm, Weekends 11am-4pm

Street parking- free 2 hour parking in garage

START THE CALL-SAY THIS:

  • Thank You for Calling Black Bella Spa & wellness in Lanham Maryland. This call is recorded. This is:_______

  • Can I get your number in case we get disconnected?

BE INTERESTED-SAY THIS:

  • How can I help?

  • I am going to tell you all about it, but first what's most important to you about________

Then Listen....

CARE ABOUT WHAT THEY SAID-SAY THIS:

  • I understand.

  • SAYS SOMETHING ABOUT WHAT THEY TOLD YOU

  • I'm glad you called.

  • What's your name?

TELL THEM WHAT TO EXPECT-SAY THIS:

  • Let me tell you about our Black Bella ____________.

  • What we do is_____

  • This is perfect for you because_________

GET THEM EXCITED ABOUT THE EXPERIENCE-SAY THIS:

  • It's absolutely amazing because _____

  • This gets booked quickly here at the spa.

  • Are you interested in booking a date?

TELL THEM HOW TO BOOK-SAY THIS:

  • The pricing has a few options so it depends on what you choose. it ranges from ___ to___

  • Booking is easy.

  • I will send you a link so you can see everything, select your date and pay.

  • We send you reminders so you don't forget your date.

  • We provide directions and everything you need for a great experience.

  • Should I send you a link to see the pricing and booking info?

MAKE BOOKING URGENT-SAY THIS:

  • If you book in the next 24 hours, I can offer you my personal discount code because you called in.

  • The discount code that I am sending will expire in 24 hours.

GET THE EMAIL ADDRESS SAY THIS:

  • What is your best email. The one you actually check.

  • I am going to send you general discounts every once and a while on our services. Not all the time.

CLOSE THE CALL SAY THIS:

  • Thank you for calling__________

  • see you soon at the spa

  • the link is coming to your phone and email right away

  • Call me back if you need me

  • bye

NOTES ABOUT CONVERSATION: (REQUIRED)

NOT READY FOR THE SPA BUT WANT

TO KEEP IN TOUCH?

NOT READY FOR THE SPA BUT WANT

TO KEEP IN TOUCH?

Black Bella Spa & Wellness

is a place of quiet tranquility & relaxation

absolutely no children, guests, or pets allowed

Closed Wednesday's

Weekdays 10am-6pm

Weekends 11am-4pm

◽ Free Parking ◽ Tranquill Experience ◽

◽Black Female Owned ◽ Fast Appointments ◽

◽ Professional & Knowledgeable ◽

◽ Clean & Relaxing ◽

Prince Georges' County's

Premier Luxury Spa Enterprise


7730 Harkins Road T301

Lanham, Maryland 20706

202-646-0411

Closed Wednesday's I Weekdays 10am-6pm I Weekends 11am-4pm

Parking: 2 hour FREE garage parking. FREE

on-street parking.

Metro: Super Short walk from New Carrolton Station

Copyright 2025. Black Bella Spa and Wellness. All Rights Reserved.