WHAT TO SAY:

-I am glad you are interested in our financing. It's an amazing option.

-You are able to get all the best services without having to pay immediately.

-This is how it works.

-I'm going to show you our financing page.

-We have 3 choices. Cherry financing, Care Credit and Denefits

-They do not do a hard credit check so it wont hurt your score.

-You choose financing from the choices that you see.

-You may even have some of the choices that you see like "care credit"

-You choose one, then apply, it's fast and easy.

-Most people get approved; you do not need perfect credit

-They tell you right on the screen how much credit you can get for your spa services.

-Let me give you the heads up, The best is CHERRY or Care credit. The rates are the best

-If you have credit concerns we have "Denefits" they take everybody.

-If you do it now and get an approval & I will set up your appointment on the calendar using your financing.

-Its super easy.

WHAT TO DO:

GIVE THE CLIENT A TABLET SO THAT THEY CAN APPLY.

GO TO THE APPROPIATE CREDIT COMPANY BELOW SO THAT YOU KNOW HOW TO CHECK IT AND WHAT TO DO NEXT

CareCredit website:  

https://www.carecreditprovidercenter.com/portal/home
Log In : BellaTeam
Password: CreditCall28$ 

WHAT TO SAY:

-Do you have approved financing?

-We accept Cherry, Care Credit, & Denefits

-What financing company did you use?

-First I have to validate your financing.

-One moment please

CARE CREDIT: VALIDATION

HOW TO DO IT:

CareCredit website: https://www.carecreditprovidercenter.com/portal/home

Log In : BellaTeam

Password: CreditCall28$ 

WHAT TO DO:

-Click on account lookup on the center middle of your screen, (second option from the left)

-Put in the first and last name & phone number of the client (get this from the spa system, do NOT ask client) Then click SEARCH

IF YOU DO NOT SEE THE NAME, CONFIRM THE NAME AND PHONE NUMBER OTHERWISE IF ITS NOT THERE, ASK THEM TO CONTACT CARE CREDIT AND CALL YOU BACK.

-Look to see if the account is active, and check the available credit to make sure they can buy the service.

WHAT TO SAY:

-I see your care credit account is active and ready to go

-Lets talk about what you would like to book

-You said you were interested in _________ let me make sure you have all the options.

EXPLAIN THE WEBSITE OPTIONS

-You are getting the ______ service for ______dollars

-In a moment I will be sending you a link to approve your payment.

Then We will set up your date & time.

-When would you like to come to the spa?

-Immediately or next week? early in the day or late in the day.

PROVIDE TWO CHOICES FOR DATE AND TIME

WHAT TO DO:

-cue up the booking in the website system

GO BACK TO CARE CREDIT TO PUT IN THE TOTAL SERVICE TOTAL PRICE

-Go to the care credit homepage

-click "new transaction" (link is on the top right, green button )

then choose "purchase", click continue

then choose second selection "send purchase transaction to the clients device"

-Fill out the complete form based on spa system (ask client for birthday) INCLUDE TOTAL PURCHASE AMOUNT in the "purchase amount field"

-Be sure to put TODAYS date in "date of service order"

-make sure that the "program name is care credit"

-skip client id

-click "send to device"

-click "copy link" and send it to the client in the spa system from the contacts page via sms (text message)

WHAT TO SAY:

-OK! I sent it! Please complete it right now so that I can confirm your payment

-Once I see it, I will confirm your booking and we are all done.

WHAT TO DO:

-go back to the home page for CARE CREDIT and click "recent transactions" which is 3rd from the left to confirm that the client has completed the transaction

-click the clients name and copy the reconciliation number and place it in the notes

Book the service for the client in the website system using the COUPON CODE: CARECREDIT24 & the regular card number

-official card number: 4097 5817 5165 0990 ex 04/34 code 394 zip 20720

-secondary card number: 4358 8049 6055 0577 ex 02/33 code 954 zip 20720

DO NOT SAVE CARD FOR FUTURE TRANSACTIONS.

WHAT TO SAY:

-I have you booked on _____(day) for the ______ service at _____(time)

-You are all done and booked. Enjoy your spa experience!

THEN CLOSE THE CALL AS NORMAL

Cherry Financing:
https://practice.withcherry.com/dashboard
username: [email protected]
password : CreditCall28!!

WHAT TO DO:

-Go to the site and verify that you are human, then login

-Click application status "approved" to see approved people

-Scroll down & Look for the name of the approved client. (or search)

-Under "application status" Look at the total available amount and make sure that they have enough money to buy service desired

-Click start checkout

WHAT TO SAY:

What service are we booking today? That sounds great.

Do you need suggestions?

That will be _______ dollars for _____ session(s). Is that ok?

IF YES CONTINUE, IF NO CLOSE THE CALL

-You will receive a link to approve payment via text right now.

-It will show the details for financing; and you simply authorize the payment

-Let me know when you are done

-Then We will set up your date & time.

-When would you like to come to the spa?

-Immediately or next week? early in the day or late in the day.

PROVIDE TWO CHOICES FOR DATE AND TIME

WHAT TO DO IN CHERRY & THE WEBSITE FOR BOOKING:

-Place the amount of service into the CHERRY checkout

-Click Continue

-Enter clients cell phone number OR confirm the cell number in the pop up screen provided

-Client will receive a link via text and approve the financing amount.

WHAT TO SAY:

-OK! I sent it! Please complete it right now so that I can confirm your payment

-Once I see it, I will confirm your booking and we are all done.

CLIENT MUST AGREE TO THE FINANCING. IF IT IS NOT MARKED AS "CHECKOUT COMPLETE" DO NOT BOOK

WHAT TO DO:

-There will be a notification on the cherry page beside the view transaction button that says "checkout complete"

-Click on the 3 dots and then click on "view transaction" for contract ID

-Put contract id and service booked into notes

-Book the service for the client in the website system using the

COUPON CODE: CHERRY24 & the regular card number

-official card number: 4097 5817 5165 0990 ex 04/34 code 394 zip 20720

-secondary card number: 4358 8049 6055 0577 ex 02/33 code 954 zip 20720

DO NOT SAVE CARD FOR FUTURE TRANSACTIONS.

WHAT TO SAY:

I have you booked on _____(day) for the ______ service at _____(time)

You are all done and booked. Enjoy your spa experience!

THEN CLOSE THE CALL AS NORMAL

https://app.squareup.com/gift/ATQPX2QWW8H6V/check-balance

Then enter the clients card number and pin

Giftcards work exactly like credit cards. Check the "gift card page" at the bottom of the website for details.